:root{
  --bg:#F0F5F2;
  --surface:#FFFFFF;
  --card:#F4FAF6;
  --border:#C8DCCF;
  --gold:#00875A;
  --gold-l:#00A36C;
  --gold-d:#A8CCBA;
  --text:#0A1F14;
  --muted:#3D6050;
  --green:#00875A;
  --red:#D93025;
  --orange:#E07B00;
  --shadow:0 12px 34px rgba(0,60,30,.08);
  --soft-shadow:0 1px 4px rgba(0,60,30,.07);
  --serif:'Libre Baskerville',serif;
  --mono:'Fira Code',monospace;
}

*{box-sizing:border-box;margin:0;padding:0}
html{min-height:100%}

body{
  min-height:100vh;
  background:linear-gradient(135deg,rgba(255,255,255,.72),rgba(225,242,232,.52)),var(--bg);
  color:var(--text);
  font-family:var(--mono);
  font-size:12px;
  line-height:1.55;
}

body::before{
  content:"";
  position:fixed;
  inset:0;
  pointer-events:none;
  background-image:
    linear-gradient(rgba(0,135,90,.035) 1px,transparent 1px),
    linear-gradient(90deg,rgba(0,135,90,.035) 1px,transparent 1px);
  background-size:38px 38px;
  mask-image:linear-gradient(to bottom,rgba(0,0,0,.45),transparent 65%);
}

::-webkit-scrollbar{width:4px;height:4px}
::-webkit-scrollbar-track{background:var(--bg)}
::-webkit-scrollbar-thumb{background:#80B09A;border-radius:2px}

a{color:inherit;text-decoration:none}
strong{font-weight:600;color:var(--text)}

/* HEADER */
.hdr{
  position:relative;z-index:1;
  background:linear-gradient(135deg,#FFFFFF 0%,#E8F5EE 100%);
  border-bottom:2px solid var(--border);
  padding:22px 32px 18px;
  box-shadow:0 10px 30px rgba(0,60,30,.05);
}
.hdr::before{
  content:"";position:absolute;top:0;left:0;right:0;height:3px;
  background:linear-gradient(to right,var(--gold),var(--gold-l),var(--gold));
}
.hdr-top{display:flex;justify-content:space-between;align-items:flex-start;gap:18px}
.hdr-top>div:first-child::before{
  content:"Helpdesk IT — AGC & CER";
  display:flex;align-items:center;gap:8px;margin-bottom:6px;
  color:var(--muted);font-size:9px;letter-spacing:.2em;text-transform:uppercase;
}
.proj-name{font-family:var(--serif);font-size:clamp(22px,3vw,30px);font-weight:700;color:var(--text);letter-spacing:.04em;line-height:1.1}
.proj-sub{color:var(--muted);font-size:11px;margin-top:6px}
.hdr-r{display:flex;justify-content:flex-end;align-items:center;gap:10px;flex-wrap:wrap;color:var(--muted)}

/* BUTTONS */
.tbtn,
.save-btn,
button.tbtn,
a.tbtn{
  display:inline-flex;align-items:center;justify-content:center;
  min-height:30px;background:rgba(255,255,255,.62);
  border:1px solid var(--border);color:var(--muted);
  padding:6px 14px;font-family:var(--mono);font-size:10px;
  line-height:1;cursor:pointer;letter-spacing:.06em;
  border-radius:2px;text-transform:uppercase;
  transition:background .2s,border-color .2s,color .2s,transform .2s,box-shadow .2s;
  white-space:nowrap;
}
.tbtn:hover,.tbtn:focus-visible{
  border-color:var(--gold);color:var(--gold);background:#fff;
  box-shadow:0 6px 16px rgba(0,135,90,.08);
}
.save-btn{
  background:var(--gold);border-color:var(--gold);color:#fff;
  padding:8px 20px;font-weight:500;
  box-shadow:0 8px 18px rgba(0,135,90,.16);
}
.save-btn:hover,.save-btn:focus-visible{
  background:#006B46;border-color:#006B46;color:#fff;transform:translateY(-1px);
}
.btn-danger{
  background:var(--red);border-color:var(--red);color:#fff;
  padding:8px 20px;font-weight:500;
}
.btn-danger:hover{background:#B02820;border-color:#B02820}

/* CONTENT */
.content{
  position:relative;z-index:1;
  width:100%;max-width:1180px;
  margin:0 auto;padding:28px 32px 18px;
}

/* PANEL */
.panel{
  background:rgba(244,250,246,.96);
  border:1px solid var(--border);border-radius:4px;
  padding:20px;margin-bottom:20px;
  box-shadow:var(--soft-shadow);
}
.panel:hover{box-shadow:var(--shadow)}
.sh{margin-bottom:16px}
.st{font-family:var(--serif);font-size:18px;font-weight:600;color:var(--text);letter-spacing:.04em}
.sd{color:var(--muted);font-size:10px;margin-top:4px}
.sl{margin-top:10px;height:1px;background:linear-gradient(to right,var(--gold),transparent)}

/* FORMS */
.form-row{display:flex;flex-wrap:wrap;gap:14px;margin-bottom:14px}
.form-group{display:flex;flex-direction:column;gap:5px;flex:1;min-width:180px}
.form-label{color:var(--muted);font-size:9px;letter-spacing:.1em;text-transform:uppercase}
.form-input,.form-select,
input[type="text"],input[type="password"],
input[type="number"],input[type="email"],
select,textarea{
  width:100%;background:#fff;border:1px solid var(--border);
  color:var(--text);padding:8px 10px;
  font-family:var(--mono);font-size:11px;
  border-radius:2px;outline:none;
  transition:border-color .2s,box-shadow .2s,background .2s;
}
.form-input:focus,.form-select:focus,input:focus,select:focus,textarea:focus{
  border-color:var(--gold);box-shadow:0 0 0 3px rgba(0,135,90,.08);
}
input::placeholder{color:#7A9E8A}
textarea{resize:vertical;min-height:100px}

/* MESSAGES */
.message{
  margin-bottom:16px;padding:10px 14px;
  border-radius:3px;border:1px solid var(--border);
  background:#fff;font-size:11px;
}
.message.success{color:var(--green);border-color:rgba(0,135,90,.28);background:rgba(0,135,90,.08)}
.message.error{color:var(--red);border-color:rgba(217,48,37,.28);background:rgba(217,48,37,.08)}

/* TABLE */
.dtbl{width:100%;border-collapse:collapse;font-size:11px}
.dtbl th{
  text-align:left;padding:8px 10px;color:var(--muted);
  font-weight:400;letter-spacing:.08em;text-transform:uppercase;
  font-size:9px;border-bottom:1px solid var(--border);white-space:nowrap;
}
.dtbl td{
  padding:10px;border-bottom:1px solid rgba(0,60,30,.12);
  vertical-align:middle;
}
.dtbl tr:last-child td{border-bottom:none}
.dtbl tbody tr{transition:background .2s}
.dtbl tbody tr:hover{background:rgba(0,135,90,.035)}

/* BADGES */
.badge{display:inline-block;padding:2px 8px;border-radius:2px;font-size:9px;letter-spacing:.08em;text-transform:uppercase}
.badge-open{background:rgba(0,135,90,.1);color:var(--green);border:1px solid rgba(0,135,90,.28)}
.badge-progress{background:rgba(0,87,204,.1);color:#0057CC;border:1px solid rgba(0,87,204,.28)}
.badge-pending{background:rgba(224,123,0,.1);color:var(--orange);border:1px solid rgba(224,123,0,.28)}
.badge-resolved{background:rgba(0,135,90,.1);color:var(--green);border:1px solid rgba(0,135,90,.28)}
.badge-closed{background:rgba(13,27,42,.08);color:var(--muted);border:1px solid var(--border)}

.badge-low{background:rgba(13,27,42,.06);color:var(--muted);border:1px solid var(--border)}
.badge-normal{background:rgba(0,135,90,.1);color:var(--green);border:1px solid rgba(0,135,90,.28)}
.badge-high{background:rgba(224,123,0,.1);color:var(--orange);border:1px solid rgba(224,123,0,.28)}
.badge-urgent{background:rgba(217,48,37,.1);color:var(--red);border:1px solid rgba(217,48,37,.28)}

.badge-public{background:rgba(0,135,90,.1);color:var(--green);border:1px solid rgba(0,135,90,.28)}
.badge-restricted{background:rgba(224,123,0,.1);color:var(--orange);border:1px solid rgba(224,123,0,.28)}
.badge-confidential{background:rgba(217,48,37,.1);color:var(--red);border:1px solid rgba(217,48,37,.28)}

/* FOOTER */
.footer{
  position:relative;z-index:1;
  width:100%;max-width:1180px;margin:8px auto 0;
  padding:14px 32px 24px;border-top:1px solid var(--border);
  display:flex;justify-content:space-between;gap:12px;
  color:var(--muted);font-size:9px;letter-spacing:.08em;text-transform:uppercase;
}

/* LOGIN PAGE */
body.login-page{display:flex;align-items:center;justify-content:center;height:100vh}
.login-box{
  background:var(--surface);border:1px solid var(--border);
  border-top:3px solid var(--gold);border-radius:4px;
  padding:40px 34px;width:100%;max-width:420px;
  box-shadow:0 20px 60px rgba(0,0,0,.1);
}
.login-title{text-align:center;margin-bottom:24px}
.login-title strong{display:block;font-family:var(--serif);font-size:24px;font-weight:700;color:var(--text);letter-spacing:.06em;margin-bottom:4px}
.login-title span{display:block;font-size:8px;color:var(--muted);letter-spacing:.2em;text-transform:uppercase}
.login-divider{height:1px;margin-top:16px;background:linear-gradient(to right,transparent,var(--gold),transparent)}
.btn-login{
  width:100%;background:var(--gold);border:1px solid var(--gold);
  color:#fff;padding:11px;font-family:var(--mono);font-size:10px;
  cursor:pointer;border-radius:3px;letter-spacing:.12em;
  text-transform:uppercase;transition:background .2s;margin-top:8px;
}
.btn-login:hover{background:#006B46}
.login-error{
  background:rgba(217,48,37,.06);border-left:3px solid var(--red);
  color:var(--red);padding:8px 12px;font-size:10px;
  margin-bottom:16px;border-radius:2px;
}
.login-footer{margin-top:28px;font-size:9px;color:var(--muted);text-align:center;letter-spacing:.06em;line-height:1.6}

/* TICKET DETAIL */
.ticket-meta{display:flex;flex-wrap:wrap;gap:20px;margin-bottom:20px}
.ticket-meta-item{display:flex;flex-direction:column;gap:4px}
.ticket-meta-label{color:var(--muted);font-size:9px;letter-spacing:.1em;text-transform:uppercase}
.ticket-meta-value{font-size:12px;color:var(--text)}

.comment-block{
  border-left:3px solid var(--border);
  padding:10px 14px;margin-bottom:12px;
  background:#fff;border-radius:0 3px 3px 0;
}
.comment-block.internal{border-left-color:var(--orange);background:rgba(224,123,0,.04)}
.comment-author{font-size:10px;color:var(--muted);margin-bottom:6px}
.comment-text{font-size:11px;line-height:1.6}

.checklist-item{
  display:flex;align-items:center;gap:10px;
  padding:8px 10px;border-bottom:1px solid rgba(0,60,30,.08);
}
.checklist-item:last-child{border-bottom:none}
.checklist-item.done{opacity:.6}
.checklist-item.done span{text-decoration:line-through}

@media(max-width:900px){
  .hdr,.content,.footer{padding-left:16px;padding-right:16px}
  .hdr-top{flex-direction:column}
  .hdr-r{justify-content:flex-start}
  .proj-name{font-size:22px}
  .panel{padding:16px}
  .dtbl{display:block;overflow-x:auto;white-space:nowrap}
}
@media(max-width:560px){
  .tbtn,.save-btn{width:100%;white-space:normal;min-height:34px}
  .hdr-r .tbtn{width:auto}
  .footer{flex-direction:column}
}